Windscreen Repair vs Replacement: What Do You Actually Need?
Most people search for "windscreen repair" — but the truth is, the vast majority of damaged windscreens require full replacement, not repair. Here is how to tell the difference.
Just got a small chip?
We specialise in full windscreen replacements only — we do not do chip repairs. If your windscreen has a small chip that might be repairable, call the chip repair specialists on 0800 202 888. They handle chip repairs — we handle replacements.
The honest truth about windscreen repair
We do not offer chip or crack repair services. Why? Because in our experience, the vast majority of windscreens that come to us for "repair" actually need full replacement to be safe and legal on New Zealand roads. We would rather be upfront about that than take your money for a repair that will not last.
Does Your Windscreen Need Repair or Replacement?
Cracks greater than 20mm we think of as large cracks and could compromise the structural integrity of the windscreen. Full replacement is the safe option.
Even small cracks in the driver's view require full replacement by NZ law.
Multiple damage points weaken the glass beyond safe repair.
Edge cracks spread rapidly and cannot be stabilised.
No repair possible. Immediate replacement required.
A very small chip away from the driver's view may be repairable. We don't do chip repairs — call 0800 202 888 for chip repair specialists.
Why Full Replacement Is Usually the Right Call
What many people forget about their windscreen
Your windscreen is not just there to keep the wind out. It is a critical structural component — responsible for up to 40% of the strength holding your roof up in a serious accident. Without a sound windscreen, your roof is far more likely to collapse in a rollover.
On top of that, it is the windscreen that deflects the airbags towards you at the time of an accident to keep you safe. A compromised windscreen may not hold up under the force of airbag deployment — putting you and your passengers at serious risk. That is why getting a proper replacement matters.
Safety first
Your windscreen provides up to 40% of your vehicle's roof strength, ensures airbags deploy correctly, and protects you in a rollover. A damaged windscreen compromises all of this.
NZ Warrant of Fitness requirements
A cracked windscreen in the driver's line of sight will fail a WOF inspection. Replacement is the only compliant option.
Repairs often fail
Chip repairs can fail under temperature changes, vibration, or further stress — leaving you with the same problem weeks later.
Replacement is more affordable than you think
Modern windscreen replacement is fast and well-priced. Many jobs are completed same-day for less than you might expect.
Not Sure What You Need? Call Us for a Free Assessment.
We will give you an honest answer — and if you need a replacement, we can often do it the same day.